Whether through the web, or your smartphone or tablet (Android or iOS), you'll be able to pay your bill, contact customer service and get the latest news. For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here. SmartHub has several features that make managing your account as easy as possible. Board Districts Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. Report Outage SECs SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Through the power of our fiber optic network. CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. 866-934-6830 Report Outages. Do not close your browser or press the back button. 2. There will not be a rate increase with regards to these changes. As times and needs change, we offer innovative ways for you to take control of your electric bill. is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. Need help creating a Smarthub account? Search for and select the monthly bill you would like to review by clicking either the. If duplicates appear the correct App is provided by our partner,National Information Solutions Cooperative (NISC). However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. Use SmartHub to update your notifications preferences. Box 669Lexington, SC 29071. There are no service interruptions reported at this time. Report an outage online. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. Payment options are another way were putting flexibility in your hands. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. Or, simply complete the Bank Draft Authorization Form. 800-682-5309. If you have already registered via the web portal, you will be able to log into the app immediately. The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. If you have questions, we're here to answer them. If you run into any questions as you explore the features of coNNECt, we will be happy to assist you with any questions! Whiteville District Office. 2023 Claverack Rural Electric Cooperative, Inc. All Rights Reserved. Now you can manage your account like never before! First, you must have provided a bank account and/or credit/debit card information to enroll in Auto Pay. Yes. Once your outstanding balance plus the minimum payment is made, your service will be reconnected within minutes. If you have yet to sign up for any kind of online bill payment account, simply click on the New User link under the Pay/View Bill link and follow the prompts to sign up for an online account. On the app, select the Pay My Bill icon. Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. You can also contact us for customer service requests or with any questions you may have. You can select different information by account, such as partial payment and payment method. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. You can also look it up here. Sign up for our Bank Draft program, and well automatically draft your checking or savings account monthly for the amount of your current electric bill. Quick links . On the internet at www.santee.org In the Billing & Payments dropdown click Auto Pay Program, 3. Or, you can set up recurring payments. 795 Ocean Hwy W (Hwy17) Supply, NC 28462 910-754-4391. All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Carolina Country Newsletter; Publications & Reports. Update your contact information. Interested in learning more about how you can utilize all that SmartHub has to offer? For information on registering for SmartHub, please visit [URL]. It's why. Learn how to set up the skill or view and download commands and tips on interacting with Berkeley Electric through your smart home device. Two-Factor Authentication is now enabled. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. How current is the account information in the app or website? On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. Supply, NC 28462 Below is an interactive version of your monthly bill. What if I want to receive notifications for multiple accounts. Select either the Card or the Bank Account option. Our Mobile Apps are native Applications that can be downloaded and installed on your compatible mobile phone or tablet device (iOS or Android). You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. Where to find your account number on your bill (pdf). Should I expect a rate increase now? Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. We serve over 100,000 member-accounts in Berkeley, Charleston and Dorchester counties. To join our list, please select your local co-op below. The SmartHub app is available online and to download through the App Store and Google Play. On the go and in control. No, you are not required to sign up for it. Do I have to sign up or re-register for it? IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. As an electric cooperative, we are owned by the members we serve. A SmartHub account is required to pay your bill online. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. Board of Directors They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. Check out the video demonstrations below. As you work down this page, youll complete the following checklist and be on your way to managing your account like never before! Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. Click Next to continue, verify the notification parameters and confirm. SmartHub Login What are some key features of SmartHub? Bill Pay Convenient and Efficient . Pay your bill or check power usage on your account. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. 800-682-5309. Sign up today! Click the Add New button. On the app, select Pay My Bill icon. You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. You will receive a message that indicates your information was saved successfully. Yes! What are the benefits of using the app? You can also select the Make Payment button to view payment options for your accounts. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope that's an offer to make you smile. 7524 Broad River Road, Irmo. No late fees. Advance Pay is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want. You will be notified that your service has been disconnected. Yes! Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. You can save bank account and/or credit/debit card information for future bill payments. Loading Mid-Carolina Electric Cooperative SmartHub Application. 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved
New Construction, About Us Your new account number will be listed on your latest bill. First there was cable. The App version also includes a map option, allowing you to find and get directions to our office. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. Verify payment amount and payment due date are correct. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Commercial First there was cable. Enter required information, click Continue, and then click Save. How do I sign up for, update or delete billing, outage, and usage notifications? The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. The next time you need to pay your bill, it will only take a couple of clicks. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. (803) 749-6500
The Web version is internet accessible from any computer or other web enabled device. Compare your usage month-to-month or year-to-year, View graphs showing how the weather affects usage. As soon as you log in, you'll be able to view your billing history and make a payment with just a couple . From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. The bill still arrives in the mail to tell you how many kilowatt-hours were used and the total bill amount. Report an outage 2023 A&N Electric Cooperative. Because we are a co-op, one of our main concerns is making of members' lives easier. Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. Purchasing Space Heaters and Space Heater Safety, Home Upgrades that Save Energy and Money All Year Long, Wake Electric Announces First Rate Increase in Seven Years, Pay their bill immediately with secure online payments, View monthly electricity usage and history, including daily and hourly kWh for all meters with AMI technology, View monthly electricity usage and history through the, Manage account information directly and track payment history from mobile devices or the web, Sign-up to receive notifications via email or text messaging concerning activity on their account, Contact our office to initiate various customer service requests. You can view the status of your request or inquiry on the website. There are no lengthy telephone menus to navigate and youll be connected with a real person whos there to help you. Two-Factor Authentication helps keep your account secure. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Now there is fiber. Download SmartHub for free at the Apple Store or Google Play. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. No monthly bill. Stop by our offices, call us or email us! SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Locations BEMC Headquarters . If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. Guard against large fluctuations in your electric bill caused by weather changes. Sign up to access our Self Service site on the login page for SmartHub. View daily usage. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Accept the Terms and Conditions then follow the instructions. For more information about the SmartHub app please visitwww.smarthubapp.com. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. Choose which contact method you would like to use. View an image of your bill. Pay your bill, get payment history, check your usage and more anytime. Contact our office. Do you have questions about your account? 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