Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. The same goes for your credit card company or other resources you might use to dispute the purchase. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! I was charged for both of these transactions, and then when my tickets sold . eventzilla DoNotPay is the world's first robot lawyer. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Card expiration date. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. The reason I bought tickets on StubHub was the guarantee. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Submit your case! Sit back and relax while we do the work. Exact charge amount. Select the payment schedule that works for you. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Yes. Thanks! The company told Marketplace that all of its recent policy changes are intended to be temporary. accelevents and Profl. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. We don't accept cash or checks. Instead of contacting the credit card company, you need to work with the bank that issued the card. We certainly hope they do. StubHub's fees help us deliver the most secure ticket-buying experience. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. They don't have your SS. Theyve only suspended them. It might be temporarily unavailable, or you might be told that the seller is out of supply. The most common scams are covered in detail below. Also, you need to make sure that you have tickets that are transferable. In the form of a scam, a seller will set a competitive ticket price. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. When you bid, you can get an authorization on your credit card for $1. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Were You Scammed with Ticketcity Fake Tickets? 1. But as those events near, they may come down in price in the absence of having a buyer. data You try to contact the seller, and you get no response. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. Payouts delayed for events before COVID-19 shutdowns. The shipping involves only if the tickets are hard copies. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. You can also report these issues to your state or local government. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. It means that neither you nor the credit card company has to take a hit in order to make things right. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. eventbee Your donation today powers the independent journalism that you rely on. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . You search the site for the tickets you want. Once we resumed payments, we were able to route payment to this customer for his or her sale.. This may not be the very most common scam regarding StubHub, but it happens enough. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. All Rights Reserved. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Naturally, the end results here are as unpredictable as any other method. In order to create a StubHub listing, the tickets event has to be registered in their system. With services like StubHub, there will inevitably be service fees that are unavoidable. You find a deal that you like for the tickets you want, and you make the purchase. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. Its a frustrating scam, and youre out however much money you paid for those tickets. Why cant they just refund the buyer their money back! Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. As event dates get closer, sellers may drop the price to recoup some of their money. thundertix Published on Aug. 24, 2022. As the event holder, their services are completely free for you to use. The Ascent does not cover all offers on the market. Privacy policy. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. Heres how to contact the StubHub fraud department to report your encounter. Taylor Swift A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. If this doesnt happen, you could be hit with a penalty. Heres an update. Instead, they get info for the virtual card. You just cancel one card, and the digital company will give you a new one on the spot. Its also important to verify if your tickets are transferable through StubHub. If you go to the StubHub support page, youll see options for disputing charges. If you were scammed out of your hard-earned money, you can fight back. They do charge a shipping fee "of course" of $2.95. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Musicians can get sick and sporting events can get canceled. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. social media tools While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Woody heard from StubHub twice after spending $1,748.70 to purchase eight tickets to the event: Once, on March 7, to preemptively explain that if an event were to be canceled, he would have the option to receive a refund or a coupon, and again on March 14, to say the concert was canceled, and once again he had the option for a refund or a coupon. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. EIN: 41-0953924. So I guess it didnt matter too much and was probably just a scare tactic. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. You find a seller and make a purchase. selfie museum Checking vs. Savings Account: Which Should You Pick? Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Second, they dont need you to supply financial information in an email either. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. Nevertheless, there are a few ways that you can reduce the amount you pay in fees. It was a waiting game until March 30. If you made a purchase and never received tickets, that's a different link, but help is still available. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Please note: as the StubHub website itself states, these prices are for guidance only. marketing You should be fine. Review your listing and you're done. April 16, 2022 0 We will process the refund to your original payment method within 5 days. Make simple and easy payments Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! Through it all, Marketplace is here for you. So, you can have a card dedicated solely to StubHub. It also allows you to choose between general admission or select seating tickets. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. Its a simple and easy way to make money and dispose of extra tickets. Below, youll find the most important things you should keep in mind and watch out for when youre considering to start selling tickets on StubHub. Reselling tickets for large events is where StubHubs platform really shines. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. Sorry we couldn't be helpful. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. Yes So, when you can, it helps to involve financial institutions in the process. Can you. Ask the Community Contact Support When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". And if so, you may be curious about StubHub if you've never used it before. What's tricky, however, is that there aren't pre-set fees. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. We don't accept cash or checks. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. The Selfie Museum Trend: Should You Open One? Copyright 2018 - 2023 The Ascent. The seller would net $85." Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! Same, just happened to me. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Sorry we couldn't be helpful. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. At regular volume, we can afford to take that risk. The Ticketmaster app only accepts credit cards with a . My order still has the "hasn't shipped" status, so I'm getting very worried. Create an account to follow your favorite communities and start taking part in conversations. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? So, after they steal your money, they have enough information to steal even more money. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. Disputing a credit card charge is different . TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Why did Ticketmaster charge me $1? StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. Is StubHub Fraud Department Giving You the Run-Around? But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon!
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